Make the
handoffs work.
The real work happens between your tools. Give it a clear path.
Process optimization, integrations and automation consultancy. Scoped around your systems, your people and the decisions that need an owner.
Scope an automationAn invoice. A decision. A clear next step.
Change the rules, run the path and inspect each node. This canvas processes values in your browser; a connected implementation is scoped with your team.
The happy path is
only half the process.
An approval needs an owner. A failure needs a next action. Both belong in the workflow before it goes live.

Set the approval conditions, reviewer and escalation route. Keep a record of what was decided.
Separate incomplete data from temporary system failures. Define correction, retry and duplicate prevention.
Agree who maintains each connection, handles exceptions and approves changes after handover.
The process leads.
The tool follows.
Start with the systems you use and the constraints you have. We assess the fit, licensing, operating model and maintenance together.
Microsoft Power Automate
Assess approval flows around your Microsoft environment, including connector permissions, environment policies and license requirements.
Discuss the fitA workflow needs
an operating plan.
- 01
Find the real bottleneck
Map handoffs with the people doing the work. Where event data is available, assess process mining to understand the actual sequence and variations.
- 02
Define the boundaries
Agree inputs, outputs, access, data retention and the decisions that stay with people. Compare tools against these requirements.
- 03
Build one controlled path
Implement a scoped workflow. Test approval, rejection, missing data, failed connections and safe retries with agreed acceptance criteria.
- 04
Hand over the operation
Document owners, alerts, recovery steps and change control. Agree rollout and support scope before connecting production systems.
What keeps getting
passed back?
Bring a process, the tools involved and the point where work gets stuck. We can define an assessment and a scoped implementation proposal.
A closer look

